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How a Small Garment Factory Uses AI to Clean Up Messy Order Data

2026-10-23 · Post 18 · Case Study / English

Most articles about AI in manufacturing talk about robots or predictive maintenance. We do not have those. What we have is Excel files that people send us on WeChat — and it turns out AI is very good at those.

Here is a real one from last week.

The file

A wholesale account asked us to total up what they had bought from us so far this year. They sent one .xls file: 33 KB, four worksheets, 113 rows. Ten months of purchase records.

Four worksheets sounds organised. It was not.

None of this is sloppiness. It is what a ledger looks like when a real person maintains it. The trouble starts when you try to run a pivot table on it: every one of those blank dates collapses into the wrong month, and you get a total that is quietly, invisibly wrong.

Why we stopped doing it by hand

We used to. It took an afternoon, and we still got it wrong once — we added up the same customer's two worksheets and double-counted a month because we had not checked whether the date ranges overlapped.

Spreadsheet cleaning is not hard. It is boring enough that you stop paying attention, and the mistakes leave no trace. A wrong total looks exactly like a right one.

What we asked the AI to do

We do not have AI write formulas for us. We describe the file and the rules, and it writes a script that applies them the same way every time.

Four steps:

The whole job took about twenty minutes, and most of that was us answering questions about what the columns actually meant.

What came out

Two accounts, 48 orders, 36,400 units over ten months.

AccountOrdersUnitsLarge Small
Account A2924,82014,290 10,530
Account B1911,5807,270 4,310
Total4836,400 21,56014,840

Account A month by month:

That February figure is the one worth looking at. A 93% drop is not a demand collapse — it is Chinese New Year. The supply side of this industry shuts down for two to three weeks, and everyone who has sourced from China before knows the shape of it: a rush in January to get goods out before the stop, near-nothing in February, and a slow restart in March.

The data did not tell us anything we did not already know. It put a number on it.

Account B went from 540 units in March to 1,850 in October. We had felt that climb without ever measuring it, and now there is a reasonable basis for holding more fabric for them next spring instead of guessing.

Where the AI stopped

25 rows carried no customer name and no model — only a quantity and a price. 6,755 units.

The useful thing the AI did was refuse. It put those rows into a separate tab labelled "needs confirming" and left the total alone. It did not merge them into either account, and it did not split them evenly to make the numbers look tidy.

That is the part worth remembering. A tool that guessed would have produced a clean-looking 43,155 units, and we would have sent that to a customer who would have spotted it. Cleaning data is mostly about being honest about what you do not know.

What this means if you are buying from us

Not much, directly. It is a back-office thing.

But it is why we can tell you, mid-negotiation, roughly how much of something you bought last year and which months you lean on. It is why we can tell a holiday dip apart from a real one. And it is the same habit that lets us reserve fabric before your order actually lands — we are working from a measured baseline, not a memory.

We are a 2,000㎡ workshop. We are not hiring a data team. But this took twenty minutes instead of an afternoon, and the answer is one we can defend.

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